Limits and Capacities
Where no explicit limit exists, practical limits depend on server capacity and event complexity.
File upload limits
Section titled “File upload limits”| Upload context | Max size | Allowed formats |
|---|---|---|
| Gallery images | 3 MB | .png, .jpg, .jpeg |
| Gallery image dimensions | 1500 px (auto-resized) | — |
| Event logo | 500 KB | Image formats |
| Document upload (Teams/Staff/AR) | 3 MB | PDF and common document formats |
| Character video (standard account) | 5 MB | Video formats |
| Character video (Premium account) | 25 MB | Video formats |
Text field limits
Section titled “Text field limits”| Field | Max length |
|---|---|
| Username | 100 characters |
| Password (minimum) | 6 characters |
| Gallery 3D name | 255 characters |
| Gallery 3D description | 1000 characters |
Element counts per event
Section titled “Element counts per event”| Element | Explicit limit | Notes |
|---|---|---|
| Teams per event | No explicit limit | No hard limit. Practical limit depends on credit balance (1 credit per playing team). |
| Challenges per event | No explicit limit | No hard limit. No cap in challenge creation logic. |
| Routes per event | No explicit limit | No hard limit. |
| Segments per event | No explicit limit | No hard limit. |
| Objects per event | No explicit limit | No hard limit. |
| Gadgets per event | No explicit limit | Auto-generate creates one gadget per effect type (10 outdoor, 8 indoor). |
| Alliances per event | No explicit limit | No hard limit. |
Export formats
Section titled “Export formats”| Export | Format | Delivery method |
|---|---|---|
| Results | .xlsx (Excel) | Direct download |
| Sales history | .xlsx (Excel) | Direct download |
| Photos and videos | .zip | Async background job, download link emailed |
| QR codes | PNG images | Rendered server-side, printable from browser |
Other constraints
Section titled “Other constraints”| Constraint | Value | Notes |
|---|---|---|
| Event duration (on start) | Minimum 3 days | The system sets the end date based on the configured duration (minimum 3 days). Actual event length is controlled by when you press Stop. |
| Stop backdate | 3 minutes | Stopping an event backdates the end time by 3 minutes to account for mobile app sync delay. |
| Demo mode teams | Maximum 2 | Events without an active paid sale default to Demo mode, which limits the event to 2 teams. |
| Gadget effect types (outdoor) | 10 | Bomb, Drunk Screen, X-Ray, Scaring Ghost, Fart, Love, Fireworks, Broken Screen, Inverted Screen, Lock Screen |
| Gadget effect types (indoor/quiz) | 8 | X-Ray and Inverted Screen are excluded |
| Challenge types | 14 | Questions, Hints, Physical Activity, Picture/Video, Geolocated Video, Prizes, Puzzle, Guess the Word, Find the Pairs, Related Words, Slot Machine, AR Shell, Guess the Song, Robots |
Player app requirements
Section titled “Player app requirements”| Requirement | MooveXR | MooveGoXR |
|---|---|---|
| Android minimum | 8.0 | 8.0 |
| iOS minimum | 13.0 | 13.0 |
| Storage | ~200 MB | ~200 MB |
| Internet | Required for login, event download, and score submission | Same |
| GPS | Required for navigation and location-based challenges | Same |
| Camera | Required for QR scanning, photo/video challenges, and AR | Required for QR scanning and photo/video challenges |
| AR support | ARCore (Android) or ARKit (iOS) for AR challenges | Not applicable |
| Bluetooth | Required for iBeacon-based indoor challenges | Same |
Player app feature limits
Section titled “Player app feature limits”| Feature | Limit | Notes |
|---|---|---|
| Challenge timer minimum | No minimum | Organizer sets per challenge |
| Gadget stock per type | Organizer-configured | Quantity set in MooveTeam CMS per gadget |
| Photo editor output | Device camera resolution | Photos submitted at device resolution |
| Chat messages | No explicit limit | Delivered via Socket.IO in real time |
| Offline challenge completion | Supported | Results sync when connection returns |
| Simultaneous devices per code | 1 | Second device causes a device conflict error |
| Languages supported | 12 | EN, ES, CA, FR, DE, IT, NL, PL, PT, RU, JA, ZH |
Related pages
Section titled “Related pages”- Gallery — Image upload and management
- Event — Teams — Team creation and QR codes
- Event — Challenges — Challenge creation and configuration
- Event — Objects / Gadgets — Gadget effects and stock management
- Event — Live Control — Starting, stopping, and event lifecycle
- Icon Legend — Visual glossary of back-office icons
- Player Apps — Player app documentation
- How to prepare your device — Pre-event device setup