How do I start an event?

Before you start

• The event should have teams, challenges, and routes configured
• For real mode: enough credits in your company account

Start in demo mode (free)

1. Go to the Events list.
2. Click the green Start button on your event’s row.
3. On the confirmation page, select the Demo tab.

4. Click Start.

Demo mode is free, unlimited, and limited to 2 teams. Use it to test everything before the real event.

Start in real mode (uses credits)

1. Go to the Events list.
2. Click the green Start button.
3. Select the Real Game tab.

4. Review the credit calculation:
   • Your credit balance
   • Number of playing teams (each costs 1 credit)
   • Staff teams (free)
   • Credits remaining after deduction

If the event ran before, export your data before clicking Start

Starting permanently deletes all previous results, GPS positions, photos, and device registrations. There is no undo.

5. Click Accept sale and play (this deducts credits from your balance — it is not a credit card charge).

Result

The event is now running. Teams can connect via QR codes or activation links. The tracking dashboard is available for monitoring.

Tip

Always run a demo first. It costs nothing and catches configuration mistakes before real participants arrive.

For the complete walkthrough, see Run Your First Event.

Related pages

• Login (Player App) — How players join the event you just started
• Events & Teams (Player App) — What players see after logging in