Staff evaluation workflow

Note

Staff mode is available only in MooveXR.

Event staff use the same MooveXR app as players, but with additional tools for reviewing submissions, awarding points, and managing the event in real time.

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Step 1: Log in as staff

Staff don’t use locator codes. Instead, they log in with a username and password — the same credentials used for MooveTeam CMS.

1. Open MooveXR
2. Tap Staff Login (or the login toggle)
3. Enter your username and password
4. The app shows a list of active events

Step 2: Select the event and team

1. Choose the event you’re staffing
2. Select your staff team from the team list — the organizer creates these in MooveTeam CMS and flags them as staff teams
3. Tap Play to enter the event

You’ll see the same map as players, but with access to the staff toolbar.

Step 3: Review pending submissions

Players submit photos, videos, and open-text answers throughout the event. These go into a queue for staff review.

Scoring photos and videos

1. Open the Staff section
2. Navigate to Pending Media
3. Tap a submission to view it — you’ll see the photo or video the team submitted
4. Use the slider to set a score from 0 to the maximum points configured for that challenge
5. Tap Submit Score
6. The team’s ranking updates immediately

Scoring open-text answers

1. Navigate to Pending Questions (or the equivalent section)
2. Read the team’s written answer
3. Set the score and submit

Tip

Review submissions regularly during the event — don’t let the queue build up. Players get frustrated when their scores don’t appear for a long time.

Step 4: Manage the event

Beyond scoring, staff have tools to control the event in real time:

Action	What it does	When to use it
Award extra points	Add bonus points to a team outside of challenges	Reward good sportsmanship, creative solutions, or compensate for technical issues
Change team segment	Move a team to a different segment/phase	Advance teams that are stuck, or manage timed phases
Force-complete a challenge	Mark a challenge as done for a specific team	When a team is stuck on a bugged or impossible challenge
Suspend ranking	Hide the Ranking tab for all players	Build suspense before announcing final results

All of these actions take effect in real time — players see the changes on their screens within seconds.

Step 5: Monitor results

Staff can view:

• Live ranking — Same view as players, plus the ability to see challenge-level details
• Team results — Which challenges each team has completed, with scores
• Submission history — All scored and pending submissions

Use this information to pace the event — if most teams are stuck on one challenge, consider force-completing it or giving a hint over the PA system.

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Common staff scenarios

A team’s device crashed mid-event

1. Tell the team to reopen the app — their progress is saved
2. If the app asks to log in again, re-enter the locator code — the server reassigns them to their team
3. If another device has taken their code, go to MooveTeam CMS > Teams tab > Unassign the conflicting device

A photo submission is inappropriate

Score it as 0 points. There’s no “reject” action — a zero score effectively rejects it.

The event is running behind schedule

Use force-complete on remaining challenges for slow teams. This lets you move to the closing ceremony without leaving teams stranded on unfinished challenges.

You want to announce a winner dramatically

Suspend the ranking 5 minutes before the end. Players can no longer see scores. Then announce the results yourself at the venue.